VINTAGE ITEMS

  • We strive to sell vintage in its very best condition, but even the most well-kept pieces will show signs of age and use. We do our best to photograph any notable flaws on vintage items and have a condition note on every product page that will help you understand what to expect. The absence of condition details does not imply the absence of flaws. You are encouraged to reach out for more detailed information or photos.

RETURNS

  • All sales are final, and merchandise is sold as is. We do not offer refunds or exchanges.

  • If you receive any damaged items, please take photos of the items, packing materials, and box/parcel. Please forward photos within 48 hours of delivery to info@aulde.com.

    You MUST hold on to the package and all of its materials, as they may be required for inspection by the carrier. If packing materials and/or the damaged item are disposed of before the carrier finalizes their inspection, you may be denied a refund.

SHIPPING, DELIVERY AND PICKUPS

  • Shipping is available in the contiguous United States (lower 48). Currently, we do not ship furniture outside of the United States. Aulde ships Monday through Friday, excluding holidays.

  • Aulde ships Monday through Friday, excluding holidays.

    For furniture purchases, please expect a handling time of 1 to 3 weeks for carrier pickup, with final delivery 3 to 7 weeks from time of purchase. Processing times are in place regardless of how many shipping days are specified at the time of order. If your order has an unexpected delay, we will contact you directly.

    All orders eligible for parcel shipping are handled within 3-10 business days. Small and medium items usually deliver in 3-5 days.

    If expedited shipping or other special considerations are required, please contact us prior to purchase. We can often accommodate this for an extra charge.

    If we are experiencing a high volume of orders, usually during holidays or sales, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you directly. Delivery delays can occasionally occur based on weather, holidays, etc.

  • Aulde does not currently offer a local pickup option for items sold through our store.

    Local furniture delivery is available in Northern Colorado. This service, available within a 60 mile radius from Colorado zip code 80525 incurs a fee between $90-250. The cost is calculated based on physical item size and distance from our shop, which we can arrange with you prior to purchase.